In the ever-evolving digital landscape, reliable high-speed internet has become essential for homes and businesses. Hey! Broadband is a UK-based alternative broadband provider bringing ultrafast, symmetrical full fibre to communities across the South East of England. Offering speeds up to 900 Mbps, flexible contracts, and affordable social tariffs, the company is quickly gaining recognition as a forward-thinking internet provider.
Key Points
- Hey! Broadband offers three main packages: 150 Mbps, 400 Mbps, and 900 Mbps
- Symmetrical upload and download speeds for seamless streaming and gaming
- Flexible contracts including rolling 30-day, 12-month, and 24-month options
- Free installation and Wi-Fi 6 routers provided as standard
- Coverage primarily in Buckinghamshire, Oxfordshire, Surrey, and surrounding regions
- Affordable social tariff for low-income households
- Transparent pricing without mid-contract price hikes
About Hey! Broadband
Hey! Broadband is part of the growing wave of UK altnets offering fibre-to-the-premises (FTTP) connections. Unlike legacy copper-based services, it delivers fibre directly into homes, ensuring maximum reliability and consistent ultrafast speeds.
Product Packages and Speeds
Customers can choose from three tailored packages designed for different internet needs.
- Superfast Fibre 150 Mbps: Ideal for small households, browsing, streaming, and remote working
- Megafast Fibre 400 Mbps: Perfect for families, multiple device usage, and online gaming
- Gigafast Fibre 900 Mbps: Best for large households, heavy streamers, and those seeking future-proof connectivity
Each package includes symmetrical speeds, meaning uploads are just as fast as downloads.
Flexible Contracts
Hey! Broadband provides flexibility with its contracts. Customers can opt for a short rolling 30-day contract for maximum freedom, a 12-month plan, or the more cost-effective 24-month option. Shorter contracts may be priced slightly higher but are ideal for renters or those with temporary living arrangements.
Equipment and Technology
Every customer receives a Wi-Fi 6 router, such as the Adtran 854-v6 or Linksys MX4000, ensuring strong and reliable coverage. For larger homes, Smart WiFi mesh pods are available to eliminate dead zones.
Transparent Pricing
One of the strongest selling points of Hey! Broadband is its pricing policy. The company does not implement mid-contract price hikes, and there are no hidden fees. Installation is free, and customers know exactly what they are paying for throughout the contract.
Social Tariff Options
Recognising the importance of affordability, Hey! Broadband offers a social tariff known as the Everyday Fibre plan. This provides 100 Mbps full fibre for around £16 per month to eligible customers on benefits. It includes free installation and the same transparent pricing model as standard packages.
Coverage Area
The network is rapidly expanding across the South East of England. Availability currently includes towns and cities in Buckinghamshire, Oxfordshire, Surrey, West Sussex, and parts of Hertfordshire. Customers can check postcode availability on the Hey! Broadband website.
Additional Services
Alongside broadband, customers can add digital phone lines with competitive rates. The provider also supports smart WiFi solutions to enhance in-home connectivity.
Pros of Hey! Broadband
- Competitive pricing compared to larger providers
- Symmetrical upload and download speeds
- Free installation and Wi-Fi 6 routers
- Flexible contract options
- Transparent pricing with no mid-contract increases
- Affordable social tariff available
Cons of Hey! Broadband
- Limited to specific regions in the South East of England
- Short-term contracts come at a higher monthly cost
- Not as widely available as Openreach-based providers
Customer Experience
Customer reviews highlight fast installation times, reliable speeds, and positive customer support experiences. Many users appreciate the clarity of pricing and the absence of hidden fees.
Future Expansion
Hey! Broadband continues to expand into new areas, aiming to deliver full fibre broadband to more underserved towns and communities. Its long-term vision includes becoming one of the leading full fibre providers in the UK.
Conclusion
For households and businesses seeking affordable, reliable, and ultrafast broadband, Hey! Broadband offers a compelling alternative to mainstream providers. With symmetrical speeds, flexible contracts, transparent pricing, and a social tariff, it is an excellent choice for anyone within its coverage area.
